Stop improvising
Your customers deserve better than
email ping-pong and spreadsheets
A real customer portal creates the professional foundation for modern data center operations
Better
- • Purpose-built colo experience: a real customer portal, not just a ticket screen.
- • Clear, structured requests: visit + service templates that capture the right info up front.
- • Your brand, your portal: full white-label + multilingual UI so customers feel they're using your platform.
- • Contractors handled cleanly: subcontractors are first-class users with granular rights—no shared logins or messy email-based approvals.
- • Designed to fit your operations: integrates with your existing ticketing/ops stack so customers get a modern portal without you rebuilding everything inside an ITSM tool.
Faster
- • Fewer emails, fewer back-and-forths: approvals, comments, and updates happen in one place.
- • Instant entry on arrival: QR check-in + optional Wallet pass; kiosk mode reduces front-desk queues.
- • Automation-ready: APIs + webhooks so customers and operators can integrate workflows into their own systems.
- • Efficiency through self-service: reduce administrative overhead with self-service portals for your customers and partners.
More Compliant
- • Audit-grade access trail: check-in/out logging creates a reliable "who is onsite" record.
- • Controlled access scope: explicitly define which rooms & racks are permitted per visit.
- • Enforced policy acceptance: versioned compliance documents with (re-)signing rules when policies change.
- • Stronger identity checks: configurable verification (including privacy-preserving options) during check-in.