New: Surveys
Create surveys and publish them via portal announcements. Gather feedback from your users right where they work.
More about Message of the DayProfile pictures
Users can upload a photo, which is also used for identity verification at on-site check-in.
More about the Check-In moduleAttachments everywhere
Announcements, profiles and ticket forms now support file uploads, with per-language attachments so every audience gets the right document.
Report an issue
Report issues directly from the Help section, with everything support needs attached automatically.
Escalation without a priority change
Escalating a ticket no longer forces a priority change.
Consistent date and time pickers
Date and time pickers now look and behave the same across the whole portal.