Share knowledge, structured
The headline of v1.3: a knowledge base right inside the portal, in your branding, for your customers.
Books, chapters and articles
Content is organized in books with chapters and articles, in any order you choose, with cover images. Users find guides, policies and site know-how where they expect it.
Multilingual articles
Every article holds all of its language versions in one document. Readers automatically see their language; if a translation is missing, the default language fills in.
An editor with callout boxes
Articles are written in a comfortable editor with formatting, images and file attachments. Callout boxes in three levels (info, warning, critical) highlight what matters.
More about the Knowledge BasePublishing and visibility
Draft and publish on every level
Books, chapters and articles each have their own draft and publish state. An article only becomes visible once all three levels are published.
Scheduled publishing
Set a publish date and the content goes live automatically at the scheduled time.
Targeted visibility
Control per book, chapter or article who sees the content: all users, selected customers or specific roles.
Documentation included
Product documentation in the portal
The EdgePortal documentation ships as books inside the knowledge base and automatically stays in step with your installation. Articles about modules you have not enabled are hidden.
Everything via the API
Like everything in EdgePortal, the knowledge base can be fully read and managed via the REST API, down to a fully rendered article in the language you need.