New: The Knowledge Base
EdgePortal gains a knowledge base: guides, policies and documentation in books, chapters and articles, maintained in multiple languages and shared with exactly the right audience.
Read moreNew features, improvements and fixes: this is where we document how EdgePortal evolves.
EdgePortal gains a knowledge base: guides, policies and documentation in books, chapters and articles, maintained in multiple languages and shared with exactly the right audience.
Read moreAdministrators can now build the data center inventory directly in the portal. Plus a thoroughly reworked delivery workflow after the first months of real-world use.
Read moreGroup users with tags and control who can see, use and edit which ticket forms. Plus faster user lists and a batch of fixes.
Read moreThe headline feature of our 1.0 release: custom branding per customer, from logo and colors to the portal name, applied instantly with no maintenance window.
Read moreTickets can now keep colleagues in CC, forms support repeatable field groups, and portal emails look tidier.
Read moreMore security for your account: 2FA with an authenticator app, and improved notifications for Tickets and Deliveries
Read moreSurvey: MotD API v2 released. Plus refined surveys, better translations and a batch of fixes.
Read moreGather feedback right in the portal, add profile pictures for check-in, and upload files in many more places.
Read moreBackground maintenance and infrastructure updates with no visible changes.
Read moreThe new shipping module digitizes the entire parcel process, from announcement to secure handover. Plus courier management, custom help text and hardened kiosks.
Read moreVisit lists now show who is currently on site. Plus fixes for emails, downloads and special characters.
Read moreFollowing right after the ticketing launch: what each user can see and do is driven entirely by their permissions.
Read moreThe first versioned release of EdgePortal brings ticketing into the portal: raise, track and manage support requests without leaving the interface.
Read moreWe are happy to show you the new features in a personal demo. Just talk to us.